Frequently Asked Questions

Yes, you can request a custom quote for combined image editing, video editing, and 3D modeling services.

Our services are expanded globally to those who need high-quality visuals to fulfil their commercial needs, from professional photographers, e-commerce and online business owners, retailers, fashion brands, photography studios, real-estate agencies, media and entertainment companies, videogame companies, product manufacturing companies, advertising and marketing agencies, catalog companies, web design houses, printing & prepress companies, social media managers, and individual content creators, among others.

We charge $0.29 per image as a starting price; it changes depending on the type of services you need, complexity, project volume, etc. Advanced, custom, and faster services cost a bit higher than the regular price. Check our pricing page for details.

We can deliver fast within 8 hours, or we can follow the time you need the edited images. This faster delivery won’t affect the work as we have editors working in 3 shifts. To manage an urgent project, we adjust overtime so that clients can proceed with their project on time.

We accept all types of images, including JPG, JPEG, PNG, TIFF, PSD, and RAW. Our expert image editors are capable enough to proceed with both web-ready and high-resolution images. So, you get consistent output across different file types.

We support common video formats such as MP4, MOV, AVI, and WMV, along with HD, Full HD, and 4K resolutions. As for the output formats, it is mostly what our clients want or the common format, such as MP4.

Our turnaround time for video editing projects is generally 1 to 3 business days or more, depending on the raw footage quality, complexity, editing requirements, bulk projects, or influence of other additional editing elements.

Yes, we offer 3 revisions for video editing projects to ensure satisfaction. Revisions more than 3 are subject to additional charges.

We use industry-standard software such as Blender, 3ds Max, Maya, ZBrush, SolidWorks, etc., for 3D modelling to ensure high-quality, accurate, and compatible models to use on multiple platforms and rendering engines.

Yes! We can convert 2D designs, CAD files, or technical drawings into a detailed 3D model while preserving dimensions, textures, and proportions. The process ensures delivering realistic models suitable for visualization, prototyping, or manufacturing.

Yes, we offer 3 revisions to ensure your model meets your expectations, and additional revisions will be applicable for revisions more than 3 times.

Yes, we offer both bulk and custom pricing, taking note of your project volume, complexity, and turnaround requirements. You will get an attractive cut-off price for high-volume projects. Also, our repetitive and long-term clients receive cost-effective service tailored to their workflow and budget.

We accept PayPal for secure payments using credit cards and bank transfers. For US-based clients, we also accept checks through traditional banking, ensuring a reliable and hassle-free payment experience.

New clients are required to pay 40% upfront before the working process begins. Long-term and approved business clients may qualify for monthly billing or a post-delivery system based on the project and ongoing partnership.

Yes, we offer volume discounts for bulk editing orders. Discount rates vary depending on project volume, editing complexity, turnaround, etc.

Check our Terms and Conditions Page for understanding our refund policy.

You will receive your edited content files via secure download links, FTP, or cloud-based file sharing platforms. It stays between you (our client) and us and methods, and the methods will be chosen based on file size, clients’ preference and security requirements.

Yes, FTP is completely secure. It is a paid, encrypted file transfer protocol designed to protect your images. We strictly maintain confidentiality and ensure all uploaded files remain fully protected.

We deliver in multiple formats, including JPEG, PNG, PSD, TIFF, and RAW upon request.

Yes, we offer 3 free revisions to comply with your requirements. Any revision after 3 is subject to additional charges.

Yes, we sign Non-Disclosure Agreements (NDAs) upon our client’s request to assure them that their content, brand assets, and project details remain confidential and are never shared with third parties.

You can contact our support team via WhatsApp: +1 315 636 4807, email us at contact@offshoreclipping.com, or fill out the contact form. We are available 24/7 for fast assistance across different time zones for global clients.